Boise / Garden City Office

Wind blew down our fence. Called our insurance co. on Thursday, estimator was here on Friday, that afternoon he had his people come and remove the broken fence so no one would be hurt. Monday they showed up..dug up the holes for the fence poles and cleaned up the area. Tuesday they set the fence and decided that the other three section need work, set those poles and returned Wednesday. Installed these three section, stained and sealed the fence and was out of here right after lunch.read more

Delores Silcott

01:15 07 May 20

Thank you Mark, Logan, Gordon and everyone else at CTR for the wonderful job you did disinfecting our five shelters! Working with you was such a pleasure. Guests and staff alike are thrilled with the results!read more

Briana LeClaire

18:56 30 Apr 20

I can't thank CTR in Twin Falls enough for their wonderful service. They were called in the middle of the night and came promptly. Jesse, Steve & Ivan were very friendly and professional. I want to thank them and Gabriel for their hard work and compassion. ( I will write a second review about the repairs soon.)read more

Mary Flegel

15:58 13 Apr 20

Huge shout out to the CTR team! Scott, Admin on call promptly answered our call. Beau , Field foreman, lead the restoration of the property with diligence. Phillip, Field Tech, did an impeccable job on restoration of the dry wall. THANK YOU CTR! Outstanding job!read more

CG Hinrichsen

07:32 08 Feb 20

Reliable, honest company. I highly recommend them.

Charlene Meadows

22:42 22 Jan 20

Excellent work, and quick to get work started. Good customer service and very flexible with work dates.

Nathan Hadar

18:36 25 Dec 19

The morning after the flood I was clueless on who to call. The first company I called gave me a runaround. CTR was on my street called by another neighbor and they went out of their way to accommodate me and saved me thousands from untreated damage. They removed wet rugs and residual water and immediately started drying the space, helped with FEMA who I had insurance. If only FEMA was as prompt and helpful. In a time of chaos they were great.read more

Lee Cantrell

16:18 15 May 19

Very fast response and excellent communication. CTR really saved my bacon! Would recommend to someone in need of their services.

D. C. O.

00:08 30 Apr 19

I am very impressed with CTR. Brian and Gabriel have been extremely easy to work with. I appreciate the professionalism, timely manner in getting the work completed and the documentation to me. They are men of their word; a rare quality in today's world. Thank you!!!read more

Debbie Pierce

21:06 05 Mar 19

Debbie Pierce

21:06 05 Mar 19

A huge shout out to Kelly and Paul at CTR! These guys are top of the line when it comes to customer service and professionalism. After a not so great experience with another company, I reached out to CTR. In a matter of minutes I was contacted by Kelly, who immediately set up a plan to help with our water issue. He has walked me through every step and has been able to refer and lineup other dependable and professional contractors that were necessary to resolve the problem. Paul and a couple different helpers did the hands on work and were so great at keeping me informed with the progress and what needed to happen next. I would definitely refer CTR to anyone in need of this kind of service. They are top of the line and very dependable! Thank you to Kelly and crew at CTR!read more

Genie Burk

19:45 21 Feb 19

CTR was really fast at not only making the initial contact with me but they were at my home within 30 minutes! They have contacted me every day to update me on the status of my repair. Fantastic customer service! Very personable and professional. I will definitely recommend them to family and friends.read more

Donna Ford

04:35 21 Feb 19

Great service, Kelly and his crew has done a great job being there during a difficult time. Not only has the staff provided a professional service, but also they have followed up on all aspects during the repairs and restoration.read more

Timothy Giltzow

21:09 22 Jan 19

CTR was fast, efficient and had excellent customer service. Hopefully I will not have another disaster- if I do, I will use CTR again!

Shannon Deane

00:03 22 Jan 19

CTR completed the initial drying out process in a timely and professional manner with great results. Then after being assigned a different company with disastrous results we contacted our insurance company USAA and requested a change which was granted. After CTR came on board the work was completed quickly and with skill. We would highly recommend CTR for any repairs needed .read more

SteveandSuzanne Disbrow

01:36 27 Sep 18

Professional and efficient work. They took the time to listen to my needs and explained the process. They worked with me on scheduling and did everything they could to get me back into my space. Very high quality work and attention to detail. Highly recommended!!!read more

Chris Seftick

18:05 02 Sep 18

CTR was available and was working on my flooded crawl space within 3 hours of my call. They made this terrible disaster disappear. The workers were very professional and worked for over 10 hours to get my crawl space from becoming an swimmingpool. They helped me navigate my insurance and were very straight forward with what needed to be done. I am so grateful for their quick work.read more

andrea meyer

00:56 24 Aug 18

CTR responded in less than 24 hours after our call to our insurance company for snow/ice damage to our roof and patio. All damage was repaired in a timely, meticulous, and professional manner. We not only recommend CTR for repairs and restoration but will use them again if needed. We are extremely happy with the job they did!read more

Jaquelyn Burns

02:13 17 Aug 18

The first time we used CTR was Feb 1, 2015. We had a pipe break and the insurance sent them out. Jim and his crew were there in under an hour. They were fast, courteous, and kept us informed. When we had storm damage we told the insurance we wanted CTR back. Again Jim was on the phone and made an appointment for him to come out to see the damage. This time it was not an emergency. However, after doing the inspections and sending the information to the insurance and got the go ahead Things moved quickly and in no time the roof was done and the siding replaced. We highly recommend CTR for your emergencyread more

Dwaine Samson

19:00 28 Jul 18

CTR did an excellent job replacing our roof after the previous company who did it a year ago did not warranty their work or even try to fix it. I could not be happier with the work that was preformed. The CTR crew was professional, quick and efficient. They even did a great job picking up all the debris after the wind destroyed the roof; in addition, they left nothing behind when the work was complete. It only took the crew 2 days to complete our roof. The professionals even came by to the house to review the work after it was complete and let us signed the efficient tablet instead of a bunch of paper documents. I would recommend this company to anyone who needs roof repair or a complete roof replacement. I have attached a picture of the crew on day one of the roof repair. It looks amazing!read more

Kimberly Bierschwale

01:44 18 Aug 17

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Twin Falls Office

My grandmothers fence blew down in the last wind storm andshe was so very happy with the response time and quality of work done. She mentioned that the final product was fine with her but CTR had higher standards and did some minor replacements because "It didn't look JUST right." Amazing job fellas!read more

Jason Turner

00:27 07 May 20

Wonderful service! I would highly recommend them. They were called late at night and arrived promptly. Jesse, Steve & Ivan did a great job with the cleanup. Quinn with the help of Steve & Ivan did a wonderful job with all of the repairs. Eduardo did a great job installing the carpet. Brian & Gabriel were a pleasure to work with. Everyone was very friendly and professional. I want to thank them for their hard work and compassion.read more

Mary Flegel

03:23 15 Apr 20

CTR went above and beyond and got our home taken care of, they were quick, respectful, professional and did a great job. Gabriel, Clayton and Ivan were outstanding! Would highly recommend this company and team! Thank you.read more

Denise Kosinski

17:31 16 Mar 20

Ivan & Steve did a great job demo-ing the damaged flooring. On Day #2,Jesse was pleasant and quick when he arrived to take readings.

Robynn Moore

21:13 29 Jan 20

Steven and Ivan were fantastic and professional. Work was completed to our satisfaction.

Jennifer Johnson

22:21 13 Jan 20

The CTR Crew in Twin Falls were great! Graffiti/tagging on 4 areas of our property were quickly and efficiently removed from brick and cement walls, parking and alley areas. Great guys and would highly recommend!read more

White Mortuary

21:34 26 Jul 19

Gabriel and Jobi took great care of our storm water damaged carpet, from assessing the situation and fixing the drain outside which caused the flooding in the first place. They then got the inside carpet dried without having to tear it up and cane back and cleaned it too to get the wet smell out. Great job guys!!read more

bob bryant

19:54 04 Jun 19

Great service. Gabriel Clayton and Steve were great. They kept us informed through the process and answered any and all questions. Highly recommend

Tina Tudor

14:36 09 May 19

Amazing bunch of people! They tried their hardest to make a stressful situation unstressful. They always kept me up-to-date on when services were gonna get done and when their contractors would be here. Thank you CTR for all your hard work. Thank you Gabriel, Steve, Mike, Justin, Brian and crew. Sorry if I didn’t list your name. We have been pleased.read more

Lynn Coy

20:16 29 Apr 19

Lynn Coy

20:16 29 Apr 19

This is the second time I have had to hire these guys and I would hire them again.. I'll be leaving two reviews. this one is for the tearing apart, or as they call it the mitigation. these guys are great. in one day they had the ceiling tore out and insulation gone from issues I had from a leaky roof. Gabriel and Quill came in and jumped right on it.. there was a small mess when they left, and I let them know and they took care of it right away.. I will hire them back again if needed..read more

Lanny Denton

14:09 24 Apr 19

Gabriel came and checked out my house after an ice dam caused a leak. He was very professional and straightforward, which was refreshing. He came back everyday to ensure it was drying properly. Would highly recommend. Thanks Gabriel!read more

Tom Linton

22:59 20 Apr 19

Gabriel and clayton and Steve where the guys that came out and did a great job and were very helpful and I would recommend them to anyone

Marshall Hunter

15:26 12 Apr 19

Gabriel Clayton and Steve came here did a great job. Very professional and friendly. I recommend them to everyone.!

Statewidesandblasting Statewidesandblasting

15:28 10 Apr 19

Prompt service. Inspector here within 1 hour after receiving phone call from insurance company. Crew here within 2 hours later to begin work. Have no complaints so far. Waiting for insurance adjuster to finish his paper work to begin repairs.read more

Max Kirkbride

04:34 08 Mar 19

Gabriel and Jesse were terrific! I'd recommend them anytime. They came quickly, they worked efficiently and courteously, the job was very high quality, they left no mess...I can't say enough good things.read more

Ken Patterson

19:48 04 Mar 19

Gabriel and Jesse were terrific! I"d recommend them anytime.

Ken Patterson

19:12 01 Mar 19

Very professional. Timely communication and prompt service. We would definitely recommend CTR.

Julie Johnson

02:34 10 Dec 18

Great group of people, very courteous and were there checking on our basement that had a leak every day to make sure it was dried out.

Julie Bench

15:31 24 Oct 18

I would highly recommend this company! Their work is phenomenal, they were very professional, and communicated every step of the way. The project manager Brian and his entire team were also so kind in our situation with my husband being immobile. Steven & Mike went above & beyond after the job was complete. They moved an extremely heavy bed, along with other things after the project was completed. Thank You CTR for everything!!!!! Ron & Kathy Wheatread more

Maryann Halford

17:42 01 Oct 18

Excellent customer service!! They continued to work even after the job was seemingly done by following up with us to see if there was anything else that we felt needed to be fixed. Would definitely recommend to anyone needing restoration services!read more

Kaylie Neal Jones

19:34 03 Apr 18

Erin Remington

23:22 27 Mar 18

I have used CTR multiple times over the past few years for different problems. Brian the manager is always so very helpful throughout the process and takes the time to explain everything in a manner that makes me feel like I’m talking with a friend. Today Justin and Chris were under my house taking care of some water in the crawl space and did a great job! They were friendly and went about their job quickly. I keep Brian’s number handy as he’ll be my first call should I ever need the services CTR offers!read more

Matthew Searby

05:20 31 Jan 18

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Caldwell Office

This company did a fabulous job cleaning up following my mom's house fire. Curtis went way above and beyond to communicate and keep us informed. He is truly an exemplary employee and I will be forever thankful for his superb work and kindness.read more

Tina DeBoer

16:17 17 Feb 20

Amazing job by the staff at CTR. Thank you again for repairing my hardwood floors when I had that pipe break.

Lisa Crane

20:49 11 Feb 19

Todd Tippett and his crew did a wonderful job for me . I would highly recommend this company to anyone....Mr. and Mrs. James Smith

Jim Smith

17:59 15 May 18

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Thank you for your excellent, professional, friendly service. I hope we get to work together again!

Briana Jessen LeClaire

2020-05-04T20:58:23+0000

This company has employees that are very professional in their ability to keep in touch every day, review daily progress and use professional clean language. It was fun to hear their sense of humors too. I would use them again!read more

Malinda McCue

2019-12-11T16:02:48+0000

They are extremely friendly, on top of their jobs and go the extra mile for you! I'd definitely recommend them to anyone needing restoration done! Thank you again CTR! Our family appreciates you guys so much!read more

Kesia Hanson

2019-11-22T18:27:10+0000

Best of the best! Everyone I’ve met at CTR has been so pleasant and professional. It’s essential for someone in my line of work to have a trustworthy disaster-response crew I can recommend to my clients. I’ve got CTR on speed dial. Keep up the great work!read more

TaeLynn Johnson

2019-09-19T16:28:42+0000

Great work & employees are responsible and reliable. They did a great job!

Lucy Leichtle

2019-04-02T22:59:29+0000

Very professional. Timely communication and prompt service. We would definitely recommend CTR.

Julie Johnson

2019-01-30T01:28:39+0000

great people.. very friendly.. will work with you any way they can.. if you need some cleanup or restoration call them 🙂

Kendri Lengkeek

2018-12-14T20:33:26+0000

5 Star! We have used CTR on two flooded clean-ups and restoration projects in our home. The first one a couple years ago in our basement and the second in our master bathroom. The first thing we did after noticing the water is to call Jim Cronn at CTR and he emedialtly jumps into gear to stop the flooding. Jim and his crew are the best we have seen when it comes to the mitigation of our damaged walls, ceiling and floors. They remove the damage and start the drying process. Once CTR concludes our damaged areas are dry then they move into the next phase of replacing while working with your insurance company one on one. It’s a stream lined process and they know their craft. As for the crews that come in and out of your home I cannot say enough. They treat your home like it is theirs and they produce phenomenal work. They are Uber friendly and they respect all aspects of your home. They are very personable and you feel like they are more like family and not construction professionals. We highly recommend CTR over the competitors due to the professionalism and the years of expertise they bring to every job.read more

Joel Green

2018-11-27T18:49:38+0000

our basement flooded today and I am so thankful for this company. they did nothing except make this situation better! thank you so very much ❤

Kari Ann Culver

2018-10-15T00:52:06+0000

Can't say enough good things about CTR! They responded to our flooded laundry room immediately and worked very efficiently. They kept the house tidy and their work organized, even helping us to understand how the process with insurance would work. To top it all off, one of their guys offered to stop by on the weekend on his way back from a fishing trip to check on the progress of our floors. Hope we never have to use them again but would absolutely recommend!read more

Cheyene Nickerson

2017-11-21T17:47:24+0000