Who Should I Call For a Water Leak or Water Damage?
Imagine waking up to find water spreading across your basement floor. Whether it’s from a burst pipe, a leaking roof, or storm runoff, the sight…
Water damage can be ruthless, but you don’t have to panic when Cleanup & Total Restoration is a call away. With 24-hour emergency water damage restoration services available, we make it easy for homeowners like you to get the help you need fast.
CTR has served Boise and its surrounding areas for over 25 years. As the largest independently owned full-service restoration company in Idaho, our mission is to provide you with the help you need from start to finish. Our professionally trained, certified, and educated technicians serve with compassion and provide you with exceptional customer service.
It’s fair to say that our 25+ years of experience handling water damage have made us suitable for servicing any level of water damage. Whether you need help finding the source of the damage or removing what’s already been expelled, trust us to keep you safe.
When water seeps through floor panels, cabinets, or walls, move fast. Don’t waste precious time trying to block out water without professional help.
Water damage can happen to anyone. The same everyday damage that burdens Idaho homeowners touches homeowners nationwide. Appliance leaks, flood damage, and burst pipes are just a few impactful damages we handle at CTR.
A few other ways water can infiltrate your home:


Because emergencies don’t stop for anything, neither do we. You can trust that we’ll be there to mitigate any size, severity, or spread of water damage found in your home.
In the event of an appliance or weather-induced leak, please call us. We promise to promptly stop the flow of uninhibited water so fast that it has no room to spread or touch your belongings. Additionally, we provide contents restoration services for any valuables that have been damaged.
Boise homeowners experiencing overnight or compromising water damage should call us for immediate attention.
Restoration is more than just water removal; it involves a comprehensive approach to addressing the damage. It’s the process of restoring bacteria-touched or broken surfaces that may not have recovered on their own.
CTR’s certified water damage restoration process is time-tested, ensuring 100% effectiveness every time.
Here’s an in-depth look at our process:
First, we assess the damage at hand. When we assess your property’s water damage, we’ll create a plan to quickly and efficiently clean, mitigate, and restore your property to its original condition.
Lots of people dealing with water damage feel overwhelmed by the insurance claims process. Trying to convince an adjuster that you deserve the coverage you rightfully need isn’t something a homeowner in distress should have to worry about.
CTR works directly with insurance providers to ensure you receive the exact amount of coverage your damaged property requires. Once an adjuster arrives to survey your home, trust our team to convey your coverage needs effectively.
Extraction, although able to be done at home, isn’t effective unless it’s done with precision. Our experts utilize industry-grade tools and techniques to extract water from your property.
Some surfaces may require additional processes to be recovered. This is where drying comes in. Drying is done using high-powered fans in each impacted area. If a dehumidifier is needed, we also have one on-site.
Cleaning and sanitizing go hand in hand. Our experts utilize bacteria-busting solutions during the cleaning process to prevent the spread of mold or toxic pathogens beyond infected surfaces. Sometimes porous materials, such as drywall, require more cleaning than others.
This is because porous materials absorb water content rather than just holding it. Walls, ceilings, and other porous structures can receive comprehensive cleaning with us at CTR.
When we say ‘full’, we mean from top to bottom. In restoration, this means from unclean to bacteria-free. Repairs may also involve restorative procedures, including restructuring and replacing components. No matter the location, you can trust that we will restore your damaged, broken, or water-damaged items to their original state.
Cleanup & Total Restoration has been serving Boise property owners with elite water damage solutions for nearly 30 years. Using the same refined processes and friendly team members, we remain available to locate and remove any type of ceiling water damage that may be present.
Our solutions are tailored to the region’s weather demands, protecting residents from harsh or severe winter weather. You can trust that the coverage you receive will accurately reflect your needs. When you choose CTR, we guarantee:
Choose us for an industry-grade restoration experience without the hassle.

Yes. Water damage will get worse as time goes on. If you don’t act fast, your home can develop mold, decay, and structural issues.
It takes between 48 and 72 hours to fully dry out water. The time it takes to dry the affected area depends on its size. For example, a smaller area will take less time to dry than a large area.
If water damage is left untreated, you and your household will fall susceptible to health risks and hazards. Avoid this and contact a professional the moment you know you have suffered water damage.
Posted on Taryn WenselTrustindex verifies that the original source of the review is Google. They were great to work with and did an amazing job. Would highly recommend!Posted on Savannah StephensTrustindex verifies that the original source of the review is Google. Haley in the office was absolutely amazing! Her customer service and professionalism is outstanding! I would definitely use ctr again!Posted on Cece SmithTrustindex verifies that the original source of the review is Google. I can’t say enough about this company! When you have a bad situation like I did, with a flood in my kitchen, you definitely want people who are on it. That’s exactly what Josh was - on it! He was very no-nonsense yet personable and had our floorboards, subfloor and baseboards replaced so quickly that we were able to take our vacation as planned. (We thought we were going to have to cancel it.)Thank you, CTR and Josh Stevens!Posted on Andrew PhillipsTrustindex verifies that the original source of the review is Google. Josh and Brian were great to work with and very communicative, trustworthy and clear on the process and all steps involved They did a great job on a restoration clean up and it looks like the water damage I had never happened. We even ran into a minor issue along the way and they handled it professionally and with the greatest poise, it was like it never even happened. Happy customer Would use again A++++Posted on Austin OrtegaTrustindex verifies that the original source of the review is Google. Big thanks to CTR and Beau especially! Helped my mother and I get through the fire we had and helped us with insurance approval for everything. Highly recommend Beau and his team!Posted on Derek JohnstonTrustindex verifies that the original source of the review is Google. I had a small mold issue found when selling my home. Beau called and answered my questions and his team came out the same day, got me pricing and got the work done the same week. Would use again.Posted on Jane SmithTrustindex verifies that the original source of the review is Google. You never think you'll need services like this, until you have a pipe break on the second floor at 1am! Beau answered the phone, made a plan and had his crew out within the hour. They explained all of the steps and made sure I was taken care of all the way to putting furniture back and cleaning up. Can't say thank you enough!Posted on Casidee MalloryTrustindex verifies that the original source of the review is Google. Beau and his team were amazing! Fast, professional, and took care of our water damage like it never happened. Highly recommend.Posted on Jill MalloryTrustindex verifies that the original source of the review is Google. CTR Boise handled our mold issue flawlessly. Beau explained the process, coordinated with insurance, and made sure our home was safe again. Outstanding service and peace of mind!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Cleanup & Total Restoration provides expert water damage restoration, fire damage, and cleanup services near you in the Boise, ID area. Our experienced technicians are equipped to handle any residential or commercial project with excellence and professionalism. Contact us today for all your restoration or cleanup needs.
Do you need help mitigating and removing a random water intrusion? Contact Cleanup & Total Restoration in Boise for prompt and easily accessible help getting things back to normal.
All it takes is a simple call to stop the spread of surging, flooding, or puddling water efficiently.

Looking for professional advice on water damage? Check out our blog for expert tips, insights, and how-to’s.
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