Content Management

/Content Management

When is my property returned?

After the structural construction and repairs are complete, your property is returned to you using the same inventory procedures and documentation that was used during the pack-out process.

2018-12-20T10:14:38-06:00December 20th, 2018|

Can you dry water damaged books & documents?

Yes, when fire or water damage occurs, time is of the essence in restoring books and documents. Depending on the temperature and humidity, within 48 to 72 hours fungal growth begins, and after five days damp or wet paper records begin to chemically break down. CTR utilizes two successful processes for document drying: air drying, a very labor intensive process that is most commonly used; and vacuum freezing, which uses “sublimation,” a process that turns a solid to a gas in one step. This method, although very efficient, can be costly and is used mainly in the restoration of irreplaceable documents.

2018-12-20T09:55:14-06:00December 20th, 2018|

How do you clean my damaged items?

We use ultrasonic cleaning technology for most of the items that need to be cleaned.  It uses non-toxic ultrasonic cleaning bubbles which eradicate even microscopic grime in the tiniest crevices, outperforming conventional hand scrubbing with harsh chemicals which might damage items.

2018-12-20T09:51:07-06:00December 20th, 2018|

How do you keep track of all my property?

We use state of the art software that will catalog, photograph, assess damage, and track each item that is removed from your property.  It will also keep track of the progress of each item whether it was able to be cleaned or was a total loss and then we can generate a report for the insurance agent.

2018-12-20T09:44:04-06:00December 20th, 2018|

Will my items have to leave my property?

Depending on the situation your property contents may have to be removed from the property to keep it safe and for us to clean it if necessary.

2018-12-20T09:36:26-06:00December 20th, 2018|
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