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Satisfactory Experience

"CTR was recommended by my insurer to repair our roof after storms started peeling it back. The insurer was only going to pay for replacing part of the roof, the part that was actually shedding shingles. Someone from CTR suggested contacting the manufacturer of the shingles about warranty claim. Great idea. Between the shingle maker and the insurance company, we paid nothing for a new roof. It took several months to make it happen between the paperwork between the shingle manufacturer and the insurer, but eventually CTR's roofing contractor came out and replaced the roof. It looks good. We had vinyl siding done a couple days before the roofers came out and removal of the old shingles caused some cosmetic damage to the new siding. CTR's guy came out and cleaned the minor damage. Overall this was a protracted by satisfactory experience." - Clayton Cramer

Posted by cheri at 9/24/2016 8:54:00 PM
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