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Very Professional and Attentive to our families needs.

"Our family went on an extended vacation in mid July only to come home the first week in August to a flooded crawl space. I contacted CTR that same evening and had a guy named Nick come out that night to start the process of clearing out the water. Nick was very professional and personable throughout the process. We had a small hiccup with a failed sub pump but Nick made a run to the shop around midnight to get another one to start the drying out process of our crawl space, he was very apologetic about the equipment issue and remained very professional. After a couple days Nick and his coworker, Dave (who was also great) got everything to a point to hand it off to the CTR manager/estimator, Jim Grindall. Jim and his son Rob came out and walked my wife and I through the process and what to expect, it was very helpful and appreciated considering how stressful the situation had been on us. Both Jim and his son Rob were very professional and attentive to our families needs, they were great with communication, anytime I called or texted they either answered or got back to me within the hour, great customer service. In a tough situation we had a great team of experts that really helped get us through the process, I would recommend this company to anyone, if you get Jim Grindall as your estimator he is a pleasure to work with." - Tom Blanchard

Posted by cheri at 8/25/2016 4:27:00 PM
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