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Cleanup and Restoration Management Testimonials.
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Wednesday, December 21, 2016

"Nobody likes dealing with damage to the home, but having CTR come to our home right away, assess the situation, made everything better. Curtis was amazing, he explained exactly what they were going to do, worked with my very busy schedule, and was always just a phone call away. We had water damage in our hallway bathroom which extended into the hallway and the living room. It was a nightmare for my husband and I. Curtis and his crew did everything from the clean up to the repair, they let me pick out new colors for the bathroom and were very accommodating. They went above and beyond, for example, removing tile off the wall that was around our old vanity in the bathroom, because it didn't match the new vanity, little things like that, just to make sure we were happy. Curtis is very detail oriented and makes sure that his crew does an excellent job, if not he will come out and fix it himself if all else fails. I would recommend them to my family and friends." - Sara Fine

Posted by cheri at 12/21/2016 4:11:00 PM
Friday, December 9, 2016

"We have been extremely happy with the service, expertise and knowledge that CTR and specifically Gordon Dean provided us when we had a water leak in our bathroom. Gordon is very professional, prompt and always provides excellent customer service. I would recommend CTR for any unfortunate situation you might come experience." - TM DeSilivia

Posted by cheri at 12/9/2016 4:14:00 PM
Tuesday, November 29, 2016

"We were installing a sewer main and the service backed up in to the basement of a resident on the street, CTR came and took care of the problem in a very timely manner and were very professional. Any problems in the future this will be my first call." - Brandon Burrup

Posted by cheri at 11/29/2016 4:16:00 PM
Tuesday, November 22, 2016

Dear CTR Employees,

Thank you for the fine work you did for us! Each one of you were courteous, friendly, well-mannered and focused on your craft. It was a pleasure having you in our home! If we EVER need restoration or remodel help, we will call you IMMEDIATELY. Thank you again for your help and service. - Dale and Sue Ellen Davis. 

Posted by cheri at 11/22/2016 6:02:00 PM
Thursday, November 10, 2016

"CTR got moving on my fire damaged house and belongings within 2 weeks of the incident.. Their staff, Jim, Rob, Sophia and Valerie became like family to me. They were all very patient with me while I had to decide what to keep and what to throw away. They would explain things to me as many times as I needed them to without ever showing any frustration. I would send any friend or family to CTR if they ever needed their services." - Raycal Burright 

Posted by cheri at 11/10/2016 8:40:00 PM
Monday, October 31, 2016

"CTR was recommended to us by our insurance. From the first phone call, we were pleased with the service. Scheduling for repairs was a little challenging but the project manager worked with our schedule. We are very pleased with the end result. I would use CTR again if we had water damage." - Samantha Andreas

Posted by cheri at 10/31/2016 8:43:00 PM
Wednesday, October 26, 2016

"Love CTR! I know we can call them and they will get the job done right the first time. Always keeps us up to date with a job and always professional! Great service! Thanks CTR!" - Stacy Dickson

Posted by cheri at 10/26/2016 4:18:00 PM
Friday, October 14, 2016

"It was the week before a family reunion and two weeks before my daughter's wedding and we had a summer storm. Later that night I heard some water in my dining room and my roof was leaking. As I was trying to clean it up a section about 4x4 of my ceiling fell in along with soggy insulation. What to do? Found CTR online and their response was immediate. Two very nice young men came out and cleaned up the mess. Over the next few days, they dried out my room/ceiling and then did a final cleanup. They were friendly and courteous and did excellent work. The follow up calls to assist with insurance, etc were very helpful and really helped my already frayed nerves. One of best features: they billed my insurance directly. Cannot believe how caring and compassionate they were. Made the whole process so much easier than I feared it would be and I was able to fully enjoy my family and my beautiful daughter's wedding. Thanks CTR for blessing me in my moment of need!" - Recabite Slagel

Posted by cheri at 10/14/2016 4:22:00 PM
Wednesday, September 28, 2016

"The McCall, ID CTR team did an excellent job helping me through water damage in my home. All members of the team took care with their assignments, were courteous and polite, and I found them to be timely and professional. Their work comes highly recommended and I thank them." - Adelle Adams

Posted by cheri at 9/28/2016 8:49:00 PM
Saturday, September 24, 2016

"CTR was recommended by my insurer to repair our roof after storms started peeling it back. The insurer was only going to pay for replacing part of the roof, the part that was actually shedding shingles. Someone from CTR suggested contacting the manufacturer of the shingles about warranty claim. Great idea. Between the shingle maker and the insurance company, we paid nothing for a new roof. It took several months to make it happen between the paperwork between the shingle manufacturer and the insurer, but eventually CTR's roofing contractor came out and replaced the roof. It looks good. We had vinyl siding done a couple days before the roofers came out and removal of the old shingles caused some cosmetic damage to the new siding. CTR's guy came out and cleaned the minor damage. Overall this was a protracted by satisfactory experience." - Clayton Cramer

Posted by cheri at 9/24/2016 8:54:00 PM
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