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Testimonials
Cleanup and Restoration Management Testimonials.
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Wednesday, October 14, 2015

" I had a leak in my laundry room and mold developed in the wall and floor. I hired a general handy man to come and fix it. When he saw the mold he said we had to have CTR come and remove the mold. CTR came and removed the mold, while being careful to not destroy any more of the wall and floor then was necessary. They sealed off the laundry room from the rest of the house so mold spores could not spread. They treated for the mold and dried everything out with their big fans. They were very careful and professional. I had the first handyman finish the repairs. That was a big mistake because he did not have the skills needed to do a good job. The walls of my laundry room looked awful. The texturing did not match at all. In fact, it looked so bad that I think I could have done a better job with a cake knife. My insurance company told me to call CTR. They sent a man out and he fixed everything in one day. He removed the poor texture, retextured, and painted. Now I can barely see where the repair was made. I am very pleased with the work he did.
CTR is an excellent company. They do what they say they will do, and they do it very well. I highly recommend them" - Norma Keaton.
 

Posted by cheri at 10/14/2015 5:16:00 PM
Monday, July 27, 2015

Thank you so much for coming to fix the cabinet drawer!  I cannot tell you how much I appreciate it.  I realize that it is small and honestly I wasn't expecting anyone to get to it for awhile since its small potatoes....so thank you!!!  I will definitely be recommending you guys to anyone who needs disaster services. -Layne

Posted by cheri at 7/27/2015 8:52:00 PM
Tuesday, May 26, 2015

Thank you Brad in Twin Falls with CTR Cleanup and Total Restoration with all your help this afternoon. Your knowledge and patience with all of our questions was greatly appreciated!   - Tina Tudor

 

Posted by cheri at 5/26/2015 5:31:00 PM
Monday, May 11, 2015

With regard to CTR, I want you to know that they were spectacular throughout the process.  Admittedly they (and I) had some challenges with regard to sub-contractors who were obligated to perform work.  I need not go into these challenges as I am sure you were in the ditch with us the entire process.  What is more important is the way the CTR Team took each challenge and 'just got it done' and done right.  Their quality control process does not allow for anything less than excellent and for that I am also very grateful.  Recently I had a meeting with the owner of CTR and can see how this climate of excellence radiates from the top leadership down throughout the ranks.  - Mr. Smith

Posted by cheri at 5/11/2015 3:23:00 PM
Monday, February 23, 2015

Huge thanks to Shawn of CTR for a quick response to our roof leak/water damage! Shawn was quick to follow through, provide an assessment and to get us connected to a local roofer to get the problem resolved. Much Appreciated!!!  - Megan Barnes

Posted by cheri at 2/23/2015 5:16:00 PM
Tuesday, February 3, 2015

Thanks to the help of Bruce Prindle and the CTR Lewiston team the Stockton family returns home.

 

Posted by cheri at 2/3/2015 3:55:00 PM
Friday, January 23, 2015

Ken, Thanks to you and all your team. We are very happy with the results of your efforts and patience. I will certainly recommend CTR to others.- Bob

Posted by cheri at 1/23/2015 10:34:00 PM
Monday, September 15, 2014

Just wanted to touch base with you about my experience I had this morning with Beau and Jerry. These two gentlemen, and I say gentleman because they truly were, had as positive an attitude and professional demeanor I have encountered in a long time.
They were respectful, efficient and reassured me all along the process, with beautiful smiles on their faces. They got the job done and even swept up after themselves! I am very impressed with them and your company and feel very blessed to have worked with your company. I will pass the word on and use you again if an unfortunate situation ever arises! - Peggy Bingham

Posted by cheri at 9/16/2014 12:16:00 AM
 Tags: gentlemen of ctr

Dear Shawn:

In my role as the Care Taker for my sons cabin I have had the opportunity to observe the work and effort of your teams in their various activities.  I have seen them in both the demolition process, and the restoration.  In many of the actions, I tried to work on similar activities in close proximity to answer questions and to offer suggestions as appropriate.  Having spent the last couple of months with your team and have come to appreciate their professionalism, their sense of humor, and skills.  I do not know of a team that could have done any better. 

Thanks Shawn and please express my appreciation to all them members of your team.

John Day

Posted by cheri at 9/15/2014 11:57:00 PM
Thursday, January 16, 2014
The simple words of "Thank You" just don't really seem to be enough. We truly do appreciate all the work you and your crews did on our home. You handled the details of one of the worst experiences we have gone through at a time when we could barely function, and made it better than before in so many aspects. It also spurred us to take on other projects around the house that we needed and wanted to get done. Your experiences also helped us to remember that what we were going through paled in comparison to so many others' misfortunes. We appreciate your skills and your talents. Thank you again. - Betty and Ed P.
Posted by cheri at 1/16/2014 8:22:00 PM
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