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Testimonials
Cleanup and Restoration Management Testimonials.
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Monday, September 15, 2014

Just wanted to touch base with you about my experience I had this morning with Beau and Jerry. These two gentlemen, and I say gentleman because they truly were, had as positive an attitude and professional demeanor I have encountered in a long time.
They were respectful, efficient and reassured me all along the process, with beautiful smiles on their faces. They got the job done and even swept up after themselves! I am very impressed with them and your company and feel very blessed to have worked with your company. I will pass the word on and use you again if an unfortunate situation ever arises! - Peggy Bingham

Posted by cheri at 9/16/2014 12:16:00 AM
 Tags: gentlemen of ctr

Dear Shawn:

In my role as the Care Taker for my sons cabin I have had the opportunity to observe the work and effort of your teams in their various activities.  I have seen them in both the demolition process, and the restoration.  In many of the actions, I tried to work on similar activities in close proximity to answer questions and to offer suggestions as appropriate.  Having spent the last couple of months with your team and have come to appreciate their professionalism, their sense of humor, and skills.  I do not know of a team that could have done any better. 

Thanks Shawn and please express my appreciation to all them members of your team.

John Day

Posted by cheri at 9/15/2014 11:57:00 PM
Thursday, January 16, 2014
The simple words of "Thank You" just don't really seem to be enough. We truly do appreciate all the work you and your crews did on our home. You handled the details of one of the worst experiences we have gone through at a time when we could barely function, and made it better than before in so many aspects. It also spurred us to take on other projects around the house that we needed and wanted to get done. Your experiences also helped us to remember that what we were going through paled in comparison to so many others' misfortunes. We appreciate your skills and your talents. Thank you again. - Betty and Ed P.
Posted by cheri at 1/16/2014 8:22:00 PM
Wednesday, December 11, 2013

Dear Staff of CTR:

I feel good work and craftsmanship should be commended, and so I praise the professionalism, diligence and quality of service CTR has given me in repairing and restoring my cabin in Donnelly, Id. Doug Eaton and his crew at Lake Fork, Id performed superbly, respecting my wishes and I have to say that the cabin looks better now than before the water damage. I should also thank USAA insurance company for linking me up with such a quality company. Again, my hat goes off to CTR and thank your mitigating a difficult time for me and my family. In this world there is a preponderance of businesses aligned with greed and shoddy work - and I have to say CTR is not one of them.

Jeff Nyborg

Posted by cheri at 12/11/2013 10:16:00 PM
Monday, December 2, 2013


We had a small leak in the bathroom and were concerned about the damage it might have caused. I called CTR to come check it out. The general manager Todd came. I was worried about a big expensive estimate and being taken advantage of, but Todd was very honest, informative, helpful, and said we could proceed with putting everything back together ourselves. I was amazed at his integrity and would highly recommend this company to everyone. Thank you CTR. 

Posted by cheri at 12/2/2013 5:14:00 PM
Wednesday, July 17, 2013

Thank You so much for a super job. Everybody did a wonderful service. You came highly recommended! I am pleased with everything. Mary Wolfe

Posted by cheri at 7/17/2013 5:14:00 PM
Thursday, January 17, 2013

I just wanted to tell you that your employee's Kris, Brian and Joe made us feel so comfortable when we needed to have our work done. You have a great team and we are very happy with the work they did. Thank You for the great job and everything looks so nice.- Barb Martin 

Posted by cheri at 1/17/2013 3:23:00 PM
Friday, January 4, 2013

I wanted to let you know that I was very impressed by John and Payton yesterday. I think of all the teams you've sent out for different fixes that these two men are outstanding. They both had a positive "can-do" attitude and obviously have CTR's best interests and reputation at the forefront of their work.

Yesterday I showed them a spot in our roof that had no snow. John recognized that there may be a problem and he willingly went into our attic through a very small crawl space. Even though things looked okay from the crawl space, he went to investigate the section in question even though a support beam made getting into that area very difficult. I very much appreciate the fortitude demonstrated by both men to get the insulation problem fixed.

My hope is that CTR will recognize their dedication to building a good reputation for the company.

By the way, I found out later that Payton is your son. He is definitely a credit to you and your wife.

Cathy Avery - Lewiston 

Posted by cheri at 1/4/2013 7:19:00 PM
Wednesday, June 20, 2012

Kudos to Jim Grindall, and he gave kudos to: Rob, Tom, Sophia and Jay for their help, compassion and professionalism. Thank you! So grateful you all got in here so quickly and got right on it for us! We will be recommending your company!

Posted by cheri at 6/20/2012 6:19:00 PM
Monday, April 23, 2012

Kudos to Todd Newell for his attentiveness and great project management. We owe him a debt of gratitude.

I precipitated a cleanup disaster last fall by forgetting that I'd turned the water on in the laundry room sink. Your Company took such good care of us, and I feel compelled to tell you how pleased we are with the work that was done and with the professional manner in which it was done. To the person, every- one involved was courteous, considerate, and pleasant. Each man performed his job well. In this day and age, that's a rare and wonderful thing!

Please thank Todd Newell for his attentiveness and great project management. We owe him a debt of gratitude. The other employees (or past employees) that deserve recognition are Todd Heist, Alan Degen, Jason, Rich, Chase, Beau, Sergio and Matt. I'm sorry I don't know last names, and if I have missed anyone, I do apologize.

Thank you for this opportunity to express our appreciation. You can certainly count on our referral if we stumble across someone who needs cleanup and renovation services! In our book, you are unmatched. Thank you so very much.

Posted by cheri at 4/23/2012 5:18:00 PM
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