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CTR Blog
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Thursday, January 19, 2017

"My wife and I had a leaky rook that let a lot of water into an attic space, which eventually led to a flooded living room. CTR were recommended to us by our home insurance company (USAA).  CTR is considered to be one of their preferred mitigation specialists and contractors.  We called CTR (our contractor was Dallas Saviano) and they came out immediately and stopped the leaking.  Then they did a wonderful job drying everything up and on the repairs. They have been very friendly, communicative, and professional through the entire stressful process. We would wholeheartedly recommend them to anyone having issues with their home." - Shiv Karunakaran

Posted by straudt at 1/19/2017 4:01:00 PM
Wednesday, December 21, 2016

Here are some simple steps to prepare your home from the winter blues while avoiding costly property damage. 

Posted by ckay at 12/21/2016 8:28:00 PM
Friday, November 4, 2016

Orginally Posted by PAUL LAURENZI on Sep 23, 2013 3:13:00 PM


When you’re repairing water damage, it’s important to know that not all restoration contractors are created equal. Whether you’re a homeowner dealing  with a burst pipe flood  or a commercial property manager cleaning up after a sprinkler system activation, properly  checking the extent of the water damage is the first thing to do when the water is stopped.  A proper water damage survey can mean the difference between “once and done” or years of recurring problems and expenses.  Choosing the right restoration contractor to do the work can make the difference between a smooth restoration and insurance claim process or a cycle of continuing problems.

Work with a Restoration Contractor Who Can Act Promptly

When you’re dealing with water damage, assessing within the first 24 hours makes a big difference—and good restoration contractors know that and make it a priority. If a contractor isn’t prepared to act quickly, he may not have the knowledge or commitment necessary to do the job right. Or, he may simply be too busy. In either case, he may not be the best person for the job. Work with someone who is prepared to take the quick action and explains their plan to successfully restore your property.

Hire a Contractor Who Makes a Thorough Inspection

Be wary if a contractor makes generalizations or thinks that a visual inspection will suffice. There may be moisture lurking behind walls, in the subfloor, under tile and grout and in a variety of other locations that aren’t immediately obvious. And, where water damage has occurred, the surface may have dried while leaving hidden moisture behind. That moisture can lead to mold growth and wreak havoc under your floors, inside your walls and in other areas you can’t see. The right restoration contractor will carefully check those areas, even if he doesn’t immediately spot danger signs when he looks over your property.

Make Sure Your Restoration Contractor Has the Right Equipment

Getting the job done right requires more than just a knowledgeable and hard-working contractor. Your contractor must have the right tools in order to do a thorough job and avoid recurring problems. When you’re dealing with water damage—or even the possibility of water damage—the right moisture meters are critical to the project.

In determining which areas require further investigation and/or repair, a contractor should never rely on his eyes alone. A pinless moisture meter allows for quick, easy and non-invasive scanning of walls, floors and building materials to determine whether there are potential moisture problems below the surface.  If your contractor isn’t using a meter to find trouble spots, ask why. Depending on the results of that quick scan, your contractor may also need a pin-type moisture meter to get more specific and targeted readings.

Don’t wait until your contractor appears on the scene to find out whether he has the right knowledge and the right equipment. Ask questions during your initial call to learn more about his process, including his timeline and the equipment he’ll employ to get your restoration project underway.

Posted by straudt at 11/4/2016 3:54:00 PM
Wednesday, October 26, 2016

"They are great! We had a huge leak in our ceiling over Labor Day weekend, we expected to have to deal with it all weekend, but CTR got back to us within the hour. We had our whole house dry by the end of the weekend. They worked directly with our insurance company, which was a nice relief as well. They worked quickly and efficiently!" - Danielle Cremer

Posted by straudt at 10/26/2016 4:20:00 PM
Monday, June 27, 2016

Cleanup & Total Restoration is excited to announce that we have been awarded the Performance Excellence Award at the Contractor Connection 2016 Conference & Expo.

Posted by cheri at 6/27/2016 8:39:00 PM
Tuesday, May 17, 2016

Family-owned restoration business gains success through compassion and communication.
Posted by cheri at 5/17/2016 5:50:00 PM
Friday, April 22, 2016

Congratulations CTR Twin Falls and Boise on your Golden Hammer! 

Posted by cheri at 4/22/2016 7:57:00 PM
Friday, February 19, 2016

CTR is humbled and honored to be named a US Chamber of Commerce 2016 DREAM BIG Blue Ribbon Award winner.

Posted by cheri at 2/19/2016 3:14:00 PM
Tuesday, August 18, 2015

Aspen CrystalCleanup & Total Restoration is proud to celebrate Idaho students who display compassion and integrity while serving others. Ignite Idaho Service Scholarship awards $2,500.00 scholarships to eligible sons and daughters of active fire personnel for their achievements, academic excellence, and community service. This year we are proud to announce Caitlynn King and Aspen Crystal as the 2015 scholarship recipients.

Caitlynn King is the daughter of Christopher King, City of Nampa fire fighter.  Caitlynn is a student at Skyview High School and hopes to attend Montana State University to pursue a degree in the medical field. She was a proud recipient and she said she is, “very excited for college.” Aspen Crystal is the daughter of Travis Crystal, Greater Swan Valley Fire Protection District #2 fire fighter. Aspen is a student at Rigby High School. She will pursue a degree in nursing or dental hygiene. She was grateful for the award, “to continue [her] education.” Both young ladies are accomplished academically and serve as positive examples to their peers.  We are proud to honor them; as well as, express our appreciation for the work their fathers are doing by setting a good example with their own service to the community as active fire personnel. 

Posted by ckay at 8/18/2015 6:38:00 PM
Friday, July 24, 2015
Posted by ckay at 7/24/2015 9:25:00 PM
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