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CTR Blog
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Tuesday, September 26, 2017

Our Twin Falls, ID location has been recognized not once, not twice, not trice, but FOUR years in row by Contractor Connection as a Top Performer.  


The Top Performer Award is provided each year to our performance leaders based on overall excellence measured by estimate upload TIP, customer service scores, professionalism in communication, cooperation, and overall POM scores. Please join us in Congratulating Twin Falls on thier achievement by following our CTR core values and standards each and everyday.  THier Dedication to quality and excellence in service is the CTR - Cleanup & Total Restoration way. 


Posted by ckay at 9/26/2017 4:34:00 PM
Friday, May 5, 2017


Congratulations CTR Twin Falls on your Golden Hammer! That's three years in a row! 

Contractor Connection Top Performer Awards are given to performance leaders based on overall excellence measures including estimate upload TIP, customer service scores, professionalism in communication, cooperation, and overall POMS scores. This is the third year in a row CTR Twin Falls has acheived this recognition.

Congratulations CTR Twin Falls on your Golden Hammer! 

Posted by ckay at 5/5/2017 4:45:00 PM
Monday, February 27, 2017

On February 24, 2017, during the Light My Fire Annual Dinner and Auction, Crissie Kay was awarded the 2017 Industry Leader of the Year. 
She was recognized by the Boise Insurance Professionals for her long service and impact to the insurance industry. This is the third award Crissie has won from the insurance industry. Crissie actively represents CTR as a board member for the Garden City Chamber, Idaho Apartment Association, and BOMA Idaho.  She holds committee seats for Light My Fire, Boise Rescue Mission, Garden City Police Department, My Team Networking, and FRIENDS. In addition, she promotes CTR and all its employees with involvement in Restoration Affiliates, Boise Adjuster’s Association, Commercial Real Estate Women, International Facility Management Association, Building Owners & Manager’s Association, Institute of Real Estate Management, Idaho Health Care Association, Boise Metro Chamber of Commerce, Meridian Chamber of Commerce, Caldwell Chamber of Commerce and Buy Idaho. In February, Crissie celebrated her 9th year with CTR. She has been instrumental in building relationships in the community for the company.

Posted by ckay at 2/27/2017 4:52:00 PM
Friday, February 3, 2017

CTR - Cleanup & Total Restoration is proudly a Restoration Affiliate Member. One of our RA affiliates is doing what we do best, serving others in time of need with thorough communication and compassion! Check out this shoutout to South River in Maryland. 


"Two days before Christmas Winn Mid-Atlantic experienced a 2-Alarm fire at Circle Terrace in Baltimore County.  There were two children that were rescued by the fire crews and 12 families in the building that were displaced.  It was an especially unfortunate time for a tragedy like this to occur.  This is where South River steps in… The team on the ground was remarkable.  The SRR crew worked diligently to clear the debris and they worked with officials to determine that certain units were safe to return temporarily and/or permanently.   Brent and team worked with the residents so that in “an orderly fashion” they could collect essentials and “Christmas gifts” for a monitored period of time. There was a resident with a newborn that the they provided additional help to move some of the essentials.  I have never witnessed such an organized fire event and Brent and Charlie went above and beyond to take care of the families (and even helped coordinate the delivery of gifts from local FDs  Communication is critical when disaster strikes and this is what this team excels at.  They did a great job at every waypoint communicating with those that were impacted and with our management team."


Thanks to South River for being a great partner and supporting our efforts to care for our residents as well as the assets that we manage for our clients!


Posted by ckay at 2/3/2017 7:31:00 PM
Thursday, January 19, 2017

"My wife and I had a leaky rook that let a lot of water into an attic space, which eventually led to a flooded living room. CTR were recommended to us by our home insurance company (USAA).  CTR is considered to be one of their preferred mitigation specialists and contractors.  We called CTR (our contractor was Dallas Saviano) and they came out immediately and stopped the leaking.  Then they did a wonderful job drying everything up and on the repairs. They have been very friendly, communicative, and professional through the entire stressful process. We would wholeheartedly recommend them to anyone having issues with their home." - Shiv Karunakaran

Posted by straudt at 1/19/2017 4:01:00 PM
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